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Compliance Reporting Channel

Report for Fair Trade

informant information

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Personal Information Agreement

■ Purpose of Processing Personal Information
The Company handles the personal information that pertains to the minimum required scope of personal information for the purposes shown in the table below. Personal information processed by the Company shall not be used for purposes other than the purpose of processing personal information stipulated in this article, and should the said purpose change, the Company shall take necessary measures, such as obtaining separate and additional consent from the data subject in compliance with the “Personal Information Protection Act” and other related laws.
- Online consultation (Customer > 1:1 Inquiries) on the Company’s official website, Report via the “Hot line” service

■ Items of Information Subjects to be Handled
The Company shall collect and process the following personal information from users.
1) Online consultation : Name, contact information, e-mail, country (for the global website only)
2) Hot Line : Name, contact information, e-mail

■ Processing and Retention Period of Personal Information
The Company shall destroy personal information within three months of achieving or fulfilling the purpose of collecting and using any given personal information item. However, if the Company is obliged by law to preserve a personal information item in accordance with relevant laws or if the Company obtains consent from the data subject, it shall keep relevant personal information for a set period of time.
1) Online consultation : After 3 months of completing the processing of an inquiry
2) Hot Line : After 3 months of informing the complainant and completing the processing of the particular complaint

■ Disadvantage in case of refusal
You have the right to refuse to accept the above agreement on the collection and use of personal information. However, some services may be restricted if you do not consent to the agreement
usage of personal information.
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